This strategy needs to leverage customer data. This is the only way to personalize communications and content. Forms need to go beyond entering email addresses and names, and dig deeper to provide a unique level of personalization.
There are various methodologies for leveraging data to create tailored content. The most common ones to start with are:
offer customers personalized recommendations on products or services .
This type of action can be performed via landing pages, home pages, emails, paid ads or posts on social networks. It will be enough to automate the data regarding recent product views and purchases. In this way, up-selling or cross-selling
proposals can be made ;
offer personalized discounts and coupons .
Thanks to the data collected on customers, it is possible to offer them discounts on items that have been abandoned in the cart or coupons to redeem gifts on special occasions, such as a birthday or to reward loyalty;
create personalized messages .
Names within the body of emails or messages and gifts on a georgia telegram lead customer's birthday are simple ways to leverage customer data for tailored content creation purposes.
Predictive analytics
This strategy uses machine learning to analyze customer data and predict future behavior. In fact, companies collect a large amount of information that they are then unable to organize and use manually.
Through predictive analytics, on the other hand, analysts get help in managing this data. The benefits they get are, mainly, two: creating more accurate customer profiles and identifying the best accounts.
We present one last useful strategy regarding data driven marketing, that is, the deepening of information on your target through data onboarding.
This is the process of acquiring offline customer information and moving it to digital platforms such as CRM . The data collected can be of various types, such as contacts, purchases in physical stores and much more. After their correct transfer to your online platform, they can be used to improve digital marketing campaigns.