The implemented motivation system should have different options that need to be discussed with the team

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Are employees working at their best and most efficient? If the answer is no, it means that they are delivering significantly less than they could when interacting with clients. What to do: It is necessary to develop several models of work, specialized depending on the type of client or the nature of the tasks. Use tests to determine knowledge of the sales model, implement forms and checklists to control calls and similar documents for the mystery shopper. Step 6. Increase the motivation of sales personnel. We need to work in such a direction that the employees’ mood is free from negativity with a developed sense of responsibility for the result. What to do: Research personnel for the effectiveness of various incentives, introduce appropriate incentives on a material and non-material basis.


Step 7. Manage. The result is possible only through practical work with various techniques. What to do: Don't be afraid to apply innovations to both your own staff and the company's clients. Rework the rules of business oman whatsapp phone number management. Step 8. Divide employees into two groups depending on how close or far they are from the result. What to do: Depending on whether the planned actions are completed or not, employees are placed into different groups. The team is divided according to the principle of moving towards the result at the right speed or too slowly.


Achieving planned targets Step 9. Link the success of achieving planned indicators with the work prospects. What to do: Take some action with employees who are underperforming: delegate work to colleagues, hire additional staff, fire, outsource some of the work, or come up with another solution. Notify the staff that their pay is entirely dependent on the results they achieve. For example, meeting the planned targets results in a wage multiplier of 1.2, while failure to meet them results in a wage multiplier of 0.8. Approaching the plan means paying the normal wage amount with a coefficient of 1. Step 10. Constantly move forward, take steps to improve the business without losing control over the key indicators.