One of the main advantages israel phone number resource of this automation is the possibility of setting up automatic responses; WhatsApp Business allows you to set predefined messages for frequently asked questions, such as opening hours, prices or product details. In this way, customers receive immediate answers to their most common queries, even outside of business hours, which improves their experience and ensures that sales opportunities are not lost.
Additionally, by integrating WhatsApp with a CRM platform like CX Flow , lead follow-up can also be automated; this includes sending personalized messages after an initial interaction, appointment reminders, or post-sale follow-ups. Using this automation, you can ensure that no lead is left unattended and that sales opportunities move smoothly along the sales funnel, increasing the efficiency of your team.
Automation can also be enhanced with artificial intelligence (AI) to automatically score leads based on their behavior and level of interaction; this allows the most qualified leads to be prioritized for personalized attention, while those less advanced in the purchasing process continue to receive messages tailored to their interests and needs, ensuring efficient attention.
