How long does WhatsApp take to make a decision about your green tick application? A few days. You’ll know it worked if the green badge appears automatically in your account.
What to do if your green badge application gets rejected
Nothing, you can still use all WhatsApp Platform features, e.g. send WhatsApp broadcasts.
The only difference is how your profile and contact appears to customers. Yes, it looks more official with the green badge, but everything else is the same and you can run your campaigns and support customers just like any other brand that has the badge.
And if you want, you can try again after 30 days.
Eligibility for a green tick on WhatsApp
Know that very few businesses are granted the coveted green tick badge. WhatsApp reserves it for popular brands so don’t be discouraged if you get rejected.
Here are the main eligibility criteria — does your business list of united arab emirates cell phone numbers stand the chance to get a green tick?
Your brand needs to be well-known (WhatsApp loosely defines that as getting news coverage from large media)
Only businesses allowed, no public figures, e.g. influencers
Need to be using the WhatsApp Business Platform (API)
The final decision lies with WhatsApp and the API provider can’t influence it (although some promise to get it for you — they can’t).
The criteria used are not entirely clear, but business website domain authority and brand reputation seem to play a role. The good news is that paying is not an option here and the rules apply to everyone.
Our tip: Try to get more news coverage in the weeks before applying just to boost your chances of appearing as a popular enough brand.
Also, keep in mind that some types of business are not allowed on the WhatsApp API platform to begin with, let alone getting the green tick. These categories include:Live chat is one of the most popular ways to engage website visitors, help customers, and boost conversations. Add chat to your website in a few easy steps — here’s how.
Chat is now one of the most important tools for growing your business. Use it to improve user experience, provide customer support in real time, and nurture customer relationships.
In 2024, adding live chat to your website has never been simpler. Get started with chat in just a few clicks, no technical skills needed.
How to add live chat to your website
Follow this step-by-step guide to activate live chat on your website. No coding skills required!
Step 1: Pick live chat software to use
Naturally, it all starts with choosing your provider. Estimate your needs and compare what’s on the market. Some key differentiators to look for:
