There is less risk with reassigned phone numbers, and now as far as reassigned phone numbers are concerned, we are happy that we are no longer responsible if we call a wireless or VoIP phone number that has been reassigned to someone else. Previously, companies were exposed to liability risk ($ per call) if they made multiple calls to a reassigned phone number without obtaining prior express consent (pec) for non-sales calls and prior express written consent (pewc) for non-sales calls Sales calls. Want to learn more? Here are some great takeaways from members of the Customer Engagement Professional Association.
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