Unifying the organization as a core goal, working from a clear vision, user-driven design and 'thinking outside the organization'. These are some of the characteristic themes of the ten best designed intranets of 2020 according to the Nielsen Norman Group. The research team - consisting of Kara Pernice, Patty Caya, Maria Rosala and Anna Kaley - also uses this anniversary year to look back at the winners of the Intranet Design Annual over the past 20 years.
The 10 best intranets of 2020 in a row
What stands out?
Driven by vision
Intranets Goals
Challenges for intranet teams
User-driven design
Thinking outside the organization
Trends from intranet research
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The 10 best intranets of 2020 in a row
These are the winners in alphabetical order:
1. Angelini Holding SpA
An international pharmaceutical company based in Italy, operating in 17 countries. Angelini (surprisingly) also produces wine.
Nielsen Norman Group Opinion : “This attractive MyA intranet combines utility with playfulness. The intranet team put a lot of effort into making this intranet a key player in the organization, supporting the strategic mission of uniting various business units and locations.”
2. Bank Spółdzielczy we Wschowie
Cooperative bank, operating in three Polish provinces.
Nielsen Norman Group Opinion : “The intranet team members immersed themselves in researching employee needs and processes to come up with very specific solutions for the bank. The Intranet makes all this accessible, creating a satisfying and rich gateway to the digital workplace.”
3. Barclays
Nielsen Norman Group Opinion : “The intranet team has made very deliberate design decisions, particularly around accessibility. Barclays Now makes life easier for all employees with personalised and customisable news, links to tools and useful mobile applications.”
4. Consolidated Edison, Inc.
Energy company from the United States.
Nielsen Norman Group Opinion : “ Conor , the elegant israel telegram data and very detailed intranet, informs and unites employees of two organizations.”
5. Dynacare
One of Canada's largest healthcare solutions companies, such as medical laboratories.
Nielsen Norman Group Opinion : “As the center of the digital workplace , ConneXe is where employees start their day and find the tools they need to deliver exceptional healthcare for all patients. Built on four key pillars: access to knowledge, find experts, provide a single, easy-to-use point of entry for all systems, and facilitate greater collaboration and productivity.”
to collaborate
6. Husky Energy
Canadian energy company with 30 locations in Canada, the US and Asia.
Nielsen Norman Group Opinion : “With a very robust search engine, useful advanced searches and detailed filtering based on precise metadata, HuskyNet helps employees find exactly what they need. These features combined with optimal access to safety information and other business-critical resources make this intranet a truly dynamic force in the organization.”