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The Same Type Of Treatment And Also

Posted: Mon Dec 23, 2024 6:24 am
by Resmi101
The Communication Channels With Which Customers Can Contact A Company Have Increased, And Sometimes They Will Do So Through A Phone Call, Other Times Through A Tweet, An Email Or An Online Chat, For Example. But Whatever Channel You Do It Through, The Customer Expects To Receive Not Have To Repeat The Same Information Over And Over Again: If In The Phone Call They Have Already Given Their Email Address , You Don't Want To Have To Repeat It In A Subsequent Interaction, Whether Again Over The Phone, Or Through Email.

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