When a lead shows interest in your product or service for the first time (either by filling out a form or clicking on an ad), you can set up an automatic welcome message. This message serves to introduce yourself and establish immediate first contact, which gives a good impression of a quick response.
Example: “Hi [name]! Thanks guatemala phone number resources for your interest in [your company]. I’m [your name] and I’d be happy to help you. If you have any questions or would like more details, please feel free to contact me. In the meantime, here’s a link to more information about our products [link].”
2. Follow-up reminder
If a lead hasn't responded after a certain period of time, you can set up an automatic follow-up message, this keeps the communication open without you having to do it manually. You can schedule these messages to be sent 2-3 days after the last interaction.
Example: “Hi [name]. I just wanted to make sure you didn’t miss our last message. If you’re still interested in [product/service], I’d love to provide you with more information or schedule a call to address any questions. I look forward to hearing from you!”
3. Confirmation of appointments or meetings
If your lead schedules a call or meeting, you can set up an automated message to confirm appointment details or send reminders before the event, helping to reduce cancellation rates and ensuring the customer remembers the engagement.
Confirmation example: “Hi [name]! Your meeting with [company] is confirmed for [date] at [time]. If you need to change the time or have any prior questions, please let me know.”
Reminder example: “Hi, [name]. Just a reminder about our meeting scheduled for tomorrow at [time]. I’m excited to talk with you and help you find the best solution for your business!”
WhatsApp is a powerful tool to follow up with your leads in a fast, personalized and effective way. By implementing appropriate strategies and taking advantage of automation, you can significantly improve the conversion rate and optimize the work of your sales team. If you are not yet using WhatsApp for follow-up, it is time to integrate it and take your sales process to the next level.
