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Why use WhatsApp in inbound marketing?

Posted: Thu Dec 05, 2024 10:19 am
by sheikh1234
What messages to automate?
Automating WhatsApp messages can optimize your inbound marketing strategy and improve the efficiency of your communication with your leads and customers. Here are some types of messages you can automate:

1. Answers to frequently costa rica phone number materia asked questions: Set up automatic responses for the most common queries you receive, such as opening hours, pricing, or product and service details. This saves time and ensures a quick response to your users.

2. Welcome Messages: Send an automatic welcome message to new contacts who reach out to you via WhatsApp. This sets a professional and welcoming tone from the start.

3. Receipt confirmations: Send an automatic message confirming receipt of queries, requests or forms, assuring the user that their message has been received and will be attended to.

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4. Appointment or event reminders: Automate sending reminders for important appointments, meetings, or events. This is useful for ensuring attendance and keeping your leads engaged.

5. Post-purchase follow-up: After a purchase, you can automate a thank you and follow-up message, asking if everything is in order or if they need additional assistance, which helps strengthen the relationship with the customer.