From prioritizing tasks and tracking bugs to visualizing project status, Jira serves as a central hub for managing the entire software lifecycle. Individual tasks in Jira are called issues or tickets and can be assigned to anyone.
Unfortunately, Jira’s complicated user interface and feature overload can result in a steep learning curve. This can be off-putting to non-developers who may wonder: _Is there another way to access Jira tickets?
Yes, it exists.
You can export Jira data to Microsoft Excel, and also export issues (tickets) to share with the entire team - at no extra cost.
Here's a simple step-by-step guide on how to export Jira data to Excel, and some tips to speed up the process.
When to export Jira tickets to Excel
Among bug tracking software tools, Jira is incredibly popular. However, its complicated user interface can make collaboration and clarity difficult across cross-functional teams.
for example, customer support teams may have difficulty tracking the status of feature updates in a Jira instance, and CEOs may have difficulty getting a comprehensive overview of bug reports. Relying solely on Jira can be cumbersome and time-consuming.
Furthermore, the cost of a Jira license (~$7 per user) can add up, especially for teams already using other project management tools.
In these situations, exporting tickets to Excel may be a better solution.
For example, exporting issues from Jira to Excel may be necessary when:
Sharing information with non-technical teams : Makes project status, bug reporting, and other relevant information more accessible and easier to understand by exporting to an Excel spreadsheet
Custom Reporting : Offers a wide range of customization options, allowing you to create custom reports like pivot tables. Plus, data scientists are probably more familiar with Excel's reporting capabilities than Jira!
Offline Data Analysis : Provider of portable and standalone format for offline analysis or use in other environment by exporting to Excel
Streamline audits : Efficiently manage audit trails and ensure compliance with regulations and internal standards by exporting Jira issues to Excel
SLA Analysis : Calculates and analyzes Service Level Agreement (SLA) metrics such as average response time, resolution time, and first-time fix rate using Excel
Finally, you can export Jira issues to Excel as a safeguard against data loss or corruption. Backing up your project data in a familiar and accessible format, such as Excel, can help reduce the risk of a data breach or system failure.
How to export Jira to Excel
The good news is that Jira has a manual export option that lets you export issues (tickets) to an Excel CSV file. Here's how it works:
Once you’ve logged into your Jira account, go to Filters and then All Issues . This will bring up a list of all your issues (in other words, Jira tickets).
All Issues Option: How to Export Jira to ExcelBy
Jira
2. Go to Export and select Export Excel CSV (all fields) to export data from all available fields or Export Excel CSV (my defaults) to export only the relevant fields for your team.
Excel CSV Export Option: How to telemarketing in hongkong Export Jira to Excelvia Jira And that's it! This will start the export process and the list of issues will be saved as a CSV file that can be exported to Excel.
CSV File: How to Export Jira to ExcelHow Jira tickets will be displayed in Excel sheet
Optionally, you can create filters in Jira to export only a specific set of issues. Here's how:
1. First, create a filter by selecting the default filter options available.
Filter Option: How to Export Jira to Excel
by Jira
2. Click Save Filter , entering a title and description for the filter.
Save filter
via Jira
3. Finally, go to Export and select Export Excel CSV (Filter Fields).
Export file
via Jira
And that's it!
tip: Since the manual Jira export option is pretty basic, you may want to consider using an exporter app from the Atlassian App Marketplace to export Jira Boards or a custom way to visually represent issues in Excel.
