Clearly outline the key details of your proposal—and don’t forget to bahamas phone number material apply what you learned during the discovery phase of the conversation. Always connect the prospect's needs to features that will benefit the prospect. Expressing these value statements verbally is key to generating interest and buy-in. Hypothetical Closing – Be confident in your product and “act as if” you’re booking an appointment; continue to ask what time of day would work best for your prospect. Or, if you sell paid services, ask them which payment method they would like to use to complete the order.

Always assume a positive outcome until the prospect gives you reason to believe they are not interested. Confirmation/Review – Take a moment to confirm your prospect’s contact information and make sure they understand their level of commitment, as well as any action items they have to take to get them. Then set expectations for next steps. For example, when scheduling an appointment, let your prospects know they will receive an email confirmation and schedule the appointment within a reasonable time frame to ensure follow-up. FAQ/Rebuttal – This is probably the most important component of any telemarketing script.